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SMART Products

1. Repair License Key

1.1. Update license

Update license document —

1.2. How to repair license key

How to repair the Smart license key.


If you are prompted that it has expired, it usually just means the license file needs to be repaired.

Open Smart Notebook and you should see this screen.  Choose Enter License.



The following page should appear showing license information.  It shows a license number but the status is invalid.


 Chose the option to Repair the product key.

Press Next and Submit request automatically.

It should process and you will see a successful dialog box and finish the process.


2. Smart Software Privacy settings

2.1. OS 10.14 and higher need permissions for software

See attached document for Privacy settings.